Note: Due to high demand, our current order processing time is approximately 5 business days. We appreciate your understanding and patience.
At Adroit & Sleek, we understand the importance of receiving your orders in a timely manner. To ensure a smooth and efficient shipping experience, we've outlined our shipping policy below. Please review it carefully before placing your order.
We are proud to offer shipping to almost all countries worldwide, with exceptions to countries where exporting is not allowed to due to legal restrictions. If you are unsure whether we can ship to your country, please contact our customer service team at firstname.lastname@example.org for more information.
Order Processing Time
Under normal circumstances, processing times are typically within 1 business day. Once your order has been processed, you will receive a shipping confirmation email with a tracking number.
Delivery times vary depending on the shipping method selected and your location. Please keep in mind that our estimated delivery times are approximate and may be subject to delays due to unforeseen circumstances, such as weather conditions or customs processing.
Customs, Duties, and Taxes
For international shipments, please be aware that customs, duties, and taxes are not included in the shipping costs and are the responsibility of the customer. We recommend checking with your local customs office for more information on these fees.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by visiting the courier's website and entering your tracking number.
Missing or Delayed Packages
If your package has not arrived within the estimated delivery time, please contact our customer service team at email@example.com for assistance. We will work with the courier to resolve any issues and keep you informed throughout the process.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please refer to our Delivery & Returns Policy for more information on how to proceed.
If you have any further questions regarding our shipping policy, please do not hesitate to contact our customer service team at firstname.lastname@example.org. We're here to help and ensure you have an enjoyable shopping experience with Adroit & Sleek.