FAQs

We take pride in offering only genuine, high-quality items on our platform. To ensure authenticity, our team of experts conducts a comprehensive inspection and verification process for each item. This process includes checking brand tags, stitching, materials, and other key indicators. In addition to our in-house verification, we collaborate with Legit Check by Ch, a reputable third-party authentication service, for all applicable items. By maintaining strict quality control measures and partnering with industry-leading authentication providers, we guarantee that all items sold on our website are 100% authentic.

Our items are sourced through a variety of channels, including trusted sellers, exclusive partnerships, private collectors, and direct relationships with brands. We often acquire products directly from the brand itself, ensuring their authenticity and quality. We maintain a stringent vetting process to ensure the credibility of our sources, which allows us to provide our customers with a curated selection of genuine, high-end clothing items.

We aim to provide a seamless and secure shopping experience for our customers by offering a variety of payment methods. These include major credit cards (Visa, Mastercard, American Express), PayPal, Google Pay, Apple Pay, and for Dutch customers, iDeal. Additionally, we have partnered with Klarna and in3 to offer flexible payment options, such as paying in three installments or deferring payment for 30 days. All transactions on our platform are encrypted and monitored for fraud prevention, ensuring the safety and privacy of your information.

To help you find the perfect fit, we provide a "Find my size" button for all applicable products on our platform. By clicking this button, you can enter your measurements and receive personalized size recommendations based on the specific item. Additionally, you can also access detailed size charts and measurements through the "Find my size" feature. We encourage you to utilize this tool and compare the provided measurements to your own to ensure an accurate fit. If you need further assistance or have any doubts, our customer support team is more than happy to help.

We offer two shipping methods for orders: Standard Delivery and Express Delivery. Standard Delivery is available only for orders below €250 and incurs a fee, while Express Delivery is available for all orders but incurs a higher price due to faster and more reliable shipping. However, Express Delivery is free for orders of €250 or more. The specific pricing for each shipping method depends on the destination of the order.

We do not purchase items from individuals, as we maintain high standards for the products we offer on our website. However, if you are a business or have an established reputation in the industry, you can reach out to us at partners@adroitandsleek.com to discuss the possibility partnering.

At Adroit & Sleek, we have a dedicated team that specializes in sourcing high-end clothing items for both exclusive clients and regular individuals. If you are interested in our sourcing services, you can contact us via WhatsApp at +31 6 82541557 or send an email to sourcing@adroitandsleek.com.

The €1 Drop is a monthly event that occurs on the first day of every month. During this event, we release a minimum of 10 items for just €1, although the specific items are undisclosed. In the past, we have even offered items with a regular price of €1,000+ for just €1.

To increase your chances of getting these amazing deals, we recommend adding us on WhatsApp and sending a text with the word "JOIN" to be notified when the drop goes live, which will happen at a random time. To join, simply send a WhatsApp message with the word "JOIN" to +31 6 82541557.